Job Description
Our Client is something truly special, leading the market in the casual all day cafe market in Los Angeles. They are a true testament to genuine hospitality and friendly service whilst keeping true to the DNA as they grow. Known for their fresh designed spaces, fun energetic atmosphere and incredible coffee. With an exciting growth plan on the Horizon, this is a very exciting time to join this beloved brand.
Role Profile
Reporting to the Director of Operations, this position will play a pivotal role as the business embarks on its next phase of growth and success. A key aspect of this position is to continue to incubate their incredible culture whilst driving People development to be an employer of choice through implementation of strategies that capture and grow the required workforce competencies within a positive workplace culture.
Key responsibilities of the role include:
- Engage and actively participate in group and venue strategic planning activities
- Lead and drive improvements in culture and engagement across the Group
- Manage the recruitment, induction and training process and toolkit for all new employees
- Develop and manage the Group development program
- Activate a Talent Identification and Career Path Development Program for the Group
- Ensure all employees have up to date employment contracts and job descriptions
- Develop and implement performance appraisal systems for all levels of the business
You will need:
- Minimum of two years' experience in a management, Human Resources and/or training role
- Tertiary qualification in Business, Hospitality and or Human Resources desirable but not essential
- Experience in Hospitality Industry in a group role
- Operational experience and skills in developing policies and procedures
- Exceptional understanding of California labor laws
- Demonstrated ability to resolve problems and conflict, and work efficiently under pressure
- Well-presented, organized and able to lead by example
- A true passion for Hospitality, people and Food & Beverage
This role is offering a strong remuneration package
To learn more about this role, submit your application or contact Ben Fitzgerald via Ben@hastingspeople.com
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